Terms & Conditions


Party Dreams  - (A trading name of Party Dreams Online Ltd)

Thank you for browsing our products on our online store. Whilst using our online store (Website) you agree to comply with and be bound by the following terms and conditions of use. These together with our privacy policy govern Party Dreams, (A trading name of Party Dreams Online Ltd), relationship with you in relation to this online store and website. When you purchase from Party Dreams, (A trading name of Party Dreams Online Ltd) you enter into a contract and these terms detail our responsibilities to you.

The term ‘Party Dreams, (A trading name of Party Dreams Online Ltd)’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Badgers Rest, 54 Studley Gardens, Studley, Calne, SN11 9FR. Party Dreams is a Limited Company and trades as

Party Dreams Online Ltd.

The term ‘you’ refers to the user or viewer of our website.

1. General Terms

• The content within the pages of this website are for your general information and use. Whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own discretion. The content is subject to change by Party Dreams Online Ltd (Party Dreams) without notice.
 • The prices displayed on this website include VAT at the current and appropriate rate. The standard rate of VAT is currently 20%. All payment is made in GBP (British Pound Sterling). Orders delivered to destinations outside the EEC are not subject to UK VAT and the item prices displayed on the website are reduced accordingly. Party Dreams Online Ltd (Party Dreams) reserves the right to amend the price of any item or to withdraw an item on sale at any time, regardless if an order exists for an item.
 • Images used on the Party Dreams Online (Party Dreams) website will show products that are not sold on the site. These images are used for marketing purposes and general conceptual party themes. Some images may be used for illustration purposes only.
 • The website will use cookies that monitor browsing preferences and store browsing information. This enables you as the user of our site to use our shopping cart and checkout.
 • The use of any information or materials on the website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your exact and specific requirements.
 • This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is only allowed with written consent from Party Dreams Online Ltd (Party Dreams).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
 • Every effort is made to keep the website up and running smoothly. However, Party Dreams Online Ltd (Party Dreams) will take no responsibility for, will not be liable for, the website being temporarily unavailable due to technical issues beyond Party Dreams Online (Party Dreams) control.
 • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

2. Making a Purchase & the Contract

As our customer, by placing an order on our website you declare that you are at least eighteen years old, and you are legally capable of entering into a binding contract. A purchase is made by using our online checkout process. The step-by-step process will ask you to input your purchase data to complete the transaction. Having placed your order, we send an order acknowledgment email to you to advise that we have received the order request. A dispatch confirmation email is then sent to you when your order is ready to ship. It is only at this point in the process do we accept your order, and a contract is formed with you. Party Dreams Online Ltd reserves the right to cancel an order should there be any issue with payment details, a stock level issue or the identification of a pricing or product description error. All purchases take place in a safe environment using the latest SSL (Secure Sockets Layer) encryption technology and a secure server.

Technical details are available on request.

3. Liability

Party Dreams Online Ltd (Party Dreams) shall not be liable in any way for any loss or damage arising directly or indirectly from the delivery of goods being delayed or prevented or for any other reason beyond our control including the acts of any third parties. Furthermore, in no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever whether arising from loss of data, loss of profits or loss of revenue in connection with the use of this website.

4. Delivery

Party Dreams Online Ltd (Party Dreams) deliver received orders to the delivery address supplied when submitting an order via our site. Availability permitting, orders are dispatched for delivery within the stated time frame as detailed on the site. The dispatch of goods constitutes our duty of fulfilling the contract. For additional security of delivery, we suggest the tracked delivery option. If an item is received damaged, please contact our customer services team within 7 days and will help to arrange a refund or replacement. It is strongly advised to check all goods upon arrival at the specified address. No liability can be accepted for costs caused by late deliveries, or for any other reason.

5. Returns & Refunds

Party Dreams Online Ltd (Party Dreams) want you to be delighted with everything you buy. If not completely satisfied with any* of the goods you have purchased, you must notify us immediately, return the item/s within a 14-day period for a full refund. Goods must be received in original condition and packaging and all components intact. Please include your full order details otherwise a refund may be delayed. Alternatively, you may wish to return unwanted or incorrectly ordered goods; please contact us to arrange this. Once your return has been processed, we will return any monies owed onto the original payment account.
 Party Bags that are self-selected cannot be returned as we have no control over the contents.

6. Privacy Policy

To view our privacy policy, please visit here

7. Health & Safety

Toy Safety - All the toys selected in the Party Dreams Online Ltd (Party Dreams) online shop comply with the European Toy Safety Regulations and bear the CE mark and age guides where appropriate. You must retain any packaging for future reference. Adults should inflate balloons and supervise their use with children under 8 years

Confectionery – Any of the sweets selected in the Party Dreams Online Ltd (Party Dreams) online shop are not suitable for children under 3 years, unless otherwise stated. Supervision by an adult over the age of 18 is always recommended any sweets due to a risk of choking.

Last Updated 16/11/2020